Free On-site Assessment
Our on-site assessment process begins when our engineering specialists work directly with you to find the best IT solutions for your business needs. After submitting a proposal with personalized deliverables, we will work with you and your staff to ensure a seamless upgrade and transition process based on your individual requirements.
This service provides infrastructure analysis, network design, standardization, and network security investigation. Contact us for a comprehensive on-site assessment anywhere in the Puget Sound area. For out-of-state customers, please see our Cloud Assessment Services and Remote Support tabs for alternative solutions to our customized on-site support capabilities.
The Cloud Assessment service helps you determine the strengths and weaknesses of your current environment and helps your company prepare for cloud based applications and technologies. The in-depth report gives your company a clear path to success when transitioning to services such as online Electronic Medical Records, or other hosted cloud platforms. The evaluation also includes a review of all of your hardware and infrastructure in order to give you a better picture of where your company stands in relation to your peers.
Call us for details or to setup an appointment. We provide the Cloud Assessments to both our local and national clients and work with you to make the process seamless. Additionally, our Cloud team tailors each assessment to answer the specific issues facing your business.
Remote Desktop Support
Take advantage of our remote support capabilities, which allow our engineers to securely view your workstations and servers and quickly resolve 85-90% of issues without having to be on-site. Enjoy the benefits of experienced technology specialists and excellent customer service without having to hire your own on-site IT staff.
We strive to ensure that you and your employees do not waste time dealing with technology related issues. Whether it is on an ad-hoc or affordable service level agreement basis, we will quickly deal with your requests to ensure satisfaction.
Physician Information Systems will help you choose the right software for your practice, interface with your Electronic Medical Records (EMR) or Electronic Health Records (EHR) vendor, and ensure a seamless implementation or upgrade.
We support our clients in matters of billing support, upgrades and migration planning, implementations, EMR/EHR manufacturer interfacing, and help with negotiating fair rates with vendors. We communicate your needs to your vendor and ensure completion and follow-through. In addition, we will enhance your internal electronic security to meet and exceed HIPAA compliance standards. When it comes to EMR/EHR solutions, we have you covered.
Network Management Server Maintenance
For a low monthly fee, we will manage your server(s), allowing you to be well informed about your infrastructure and feel confident that there are no problems that might impact your productivity. Physician Information Systems provides a comprehensive monitoring package for your infrastructure that is tailored to suit your specific needs. We manage all aspects of your networking and server requirements, allowing you to focus on what matters most.
Our services include 24/7 Server, Desktop and Network monitoring and alerting that will keep you in the know and covered in the event of a critical loss or downtime. Our robust network reporting tools and vulnerability scanning software gives your company a complete overview of its environment, helping you run more smoothly and eliminating the need to worry about IT. Included with this service is complimentary OS patching and virus scan updates, ensuring that you are always protected.
Our remote capabilities allow our engineers to head off problems long before your technology infrastructure is threatened. This gives your business a leg-up on the competition with fewer downtimes and quicker turnaround times when the unforeseeable arises.
Backup and Disaster Recovery
We prevent and mitigate problems before they occur. Our customers rely on our full suite of backup and recovery solutions to keep their data protected in every situation. We provide on-site virtualization and recovery options for data to our small to medium sized businesses. For large businesses, our enterprise level backup and disaster recovery options are built to deliver maximum uptime and nearly instant virtualization in case of any data loss or emergency. In addition, our offsite and cloud storage options help to keep your data backed up in the event of a worst-case scenario.
Infrastructure and Network Security
Physician Information Systems has a long history working with local and national crime enforcement agencies to track and capture hackers and thieves committing cyber crimes. We have assisted the Secret Service Electronic Crimes Taskforce with the capture of a major Cyber Criminal group and have been a resource to local authorities on security related matters.
With our proven experience we will ensure that your business is protected with the top industry standards of encryption and security practices available. Contact us today to find out how our full line of services can assist your company be more secure and nimble in today's virulent environment.
Electronic HIPAA Compliance
Electronic Medical Records software requires a solid IT foundation and skilled engineers championing your unique needs. Physician Information Systems supplies custom-tailored packages bringing you up to date with current technology requirements.
All Physician Information Systems employees are trained and certified by leading technology vendors and are HIPAA certified, making us the perfect managed information systems service provider for healthcare companies. Our focus is on long term relationships by providing premier customer service and strategic decision-making.